Shipping policy

Every order is packed by us in Strandhill, Co. Sligo and sent by tracked courier.

Where we deliver

We currently deliver to addresses in the Republic of Ireland only. We can't deliver to PO boxes, so please use a street address.

Delivery costs

Free tracked delivery on orders of €250 or more
€8.99 tracked delivery on orders under €250

You'll see the delivery options and the exact cost at checkout before you pay.

When we dispatch

We dispatch orders within 1 to 2 working days (Monday to Friday, excluding bank holidays) once payment is confirmed. Orders placed at the weekend or on a bank holiday are dispatched from the next working day.

How long delivery takes

We ship with DPD. Most orders arrive within 1 to 3 working days of dispatch. These are estimates, and bank holidays, bad weather or courier delays can occasionally add a day or two.

Tracking your order

As soon as your order is dispatched we email you a DPD tracking number, so you can follow your parcel and manage the delivery with DPD. If you miss the delivery, DPD will tell you how to rearrange it or collect your parcel.

Lost or damaged parcels

Your order is our responsibility until it's delivered to you. If it hasn't arrived within 5 working days of dispatch, or it arrives damaged, email us at info@myifon.com with your order number (and photos if it's damaged). We'll look into it with DPD and, if it was lost or damaged in transit, send you a replacement or give you a full refund.

Questions

Email info@myifon.com, call 085 225 2727 or use the chat button on our site. We're a small team in Sligo and we'll get back to you as soon as we can.

Glenarb Limited t/a myifon, SocoLab, Strand Campus, Strandhill, Co. Sligo, F91 FE8N, Ireland. CRO 784969.