Returns Policy

You have 14 days from the day you receive your order to return it for a refund, for any reason. This is in line with your rights under Irish and EU distance-selling rules.

Because every phone we sell is refurbished, we don't require it to come back "unused". We simply ask that it comes back in the same condition and grade it was sold in, with any accessories and packaging it came with.

How to return an item

1. Email info@myifon.com or call 085 225 2727 within 14 days of delivery, with your order number.
2. Please sign out of iCloud (or your Google account) and turn off Find My before sending the phone back, or we can't process the return.
3. Post it to the address below. We recommend a tracked service, as we can't refund an item we don't receive.

Return address:
myifon, SocoLab, Strand Campus, Strandhill, Co. Sligo, F91 FE8N, Ireland

Return postage

You pay the cost of sending a change-of-mind return back to us. If the item is faulty or not as described, we cover the return postage.

Refunds

We'll email you when your return arrives. Refunds go back to your original payment method within 14 days of us receiving the item. Your original delivery charge is refunded too.

If your refund hasn't appeared after that, check with your bank or card provider first, as refunds can take a few days to show. If it still hasn't arrived, contact us at info@myifon.com.

Faulty phones

If a phone develops a fault after the 14 days, it's covered by our 12-month warranty.

Glenarb Limited t/a myifon. Registered in Ireland, CRO 784969.