Returns Policy

Our returns policy lasts 14 days. If 14 days have gone by since you received your order, we're unfortunately unable to offer a refund or exchange.

Because every phone we sell is refurbished, we don't require items to be returned "unused" — we simply ask that your device comes back in the same condition and grade it was sold in, with all original accessories and packaging included. This 14-day right applies regardless of reason, in line with your rights under Irish and EU distance-selling regulations.

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

Refunds
Once your return is received and inspected, we will email you to confirm we've received it, and let you know whether your refund has been approved. If approved, your refund will be processed back to your original payment method within a number of days.

Late or missing refunds
If you haven't received a refund yet, first check your bank account again. Then contact your card provider, as it can take some time for a refund to post officially. If you've done this and still haven't received your refund, please contact us at support@myifon.com.

Shipping your return
Send your return to:

Myifon, SocoLab, Airport Road, Strandhill, Co. Sligo. F91 FE8N

You're responsible for your own return shipping costs, which are non-refundable; if you receive a refund, the cost of return shipping will be deducted from it. Delivery times for exchanges may vary depending on your location.

If you're shipping an item over €75, we'd recommend a trackable shipping service or shipping insurance, as we can't guarantee we'll receive your returned item.